๐๐๐๐ ๐ก๐๐ฌ ๐๐ฅ๐จ๐ฌ๐๐ ๐ข๐ญ๐ฌ ๐๐ก๐จ๐ง๐ ๐๐ข๐ง๐๐ฌ โ ๐๐จ๐ฐ ๐ญ๐จ ๐๐๐ค๐ ๐๐จ๐ง๐ญ๐๐๐ญ
With four days’ notice, a trial to redirect Self Assessment (SA) queries from HMRC’s phone helpline to its digital services started on 12 June, running for three months to 4 September 2023. Ostensibly, the idea is to trial the departmentโs digital services, including its online guidance, digital assistant and webchat. In reality, HMRC is behind […]